System Degradation

Incident Report for Updox

Resolved

This incident has been resolved.
Posted Nov 07, 2025 - 12:30 EST

Monitoring

We have implemented a fix for the disruption in service and the issue is resolved. All systems are operational at this time. We will continue to monitor. If there are no additional occurrences, the status of this incident will be moved to resolved in 30 minutes.
Posted Nov 07, 2025 - 12:09 EST

Update

Our team has determined the cause of the service interruption within Updox and is working on a resolution. We will continue to post updates every 30 minutes. Thank you for your patience.
Posted Nov 07, 2025 - 10:49 EST

Identified

Our team has determined the cause of the service interruption within Updox and is working on a resolution. We will continue to post updates every 30 minutes. Thank you for your patience.
Posted Nov 07, 2025 - 09:44 EST

Update

Our team continues to investigate the service interruption within Updox and we will continue to provide updates every 30 minutes. Thank you for your patience.
Posted Nov 07, 2025 - 09:11 EST

Investigating

Updox is experiencing a disruption in service. Users may not be able to access the application or may experience slowness. We are investigating the issue and will post updates every 30 minutes.
Posted Nov 07, 2025 - 08:35 EST
This incident affected: Updox and Fax.