All Systems Operational

About This Site

Welcome to the status page for Updox LLC.

If the Updox systems are experiencing an issue, a series of messages about the status and ongoing resolution will be broadcast from here. Subscribe today to get the alerts you need.

Please visit https://www.updox.com/support if you have further questions about this alert.

General maintenance is every Thursday between 9:00pm and 10:00pm ET, unless canceled. Interruption in service is not expected during these times.

Uptime over the past 90 days. View historical uptime.
Updox Operational
Appointment Reminders Operational
Email Operational
Fax Operational
Forms Operational
SMS Text Messaging Operational
Forms Operational
Patient Portal Operational
Quick Send SMS - Text Messaging Operational
Updox Payments Operational
Video Chat Operational
Video Chat Operational
Video Chat SMS Invites Operational
Video Chat Email Invites Operational
3rd Party Services Operational
Amazing Charts Operational
Practice Fusion Operational
Updox Central Application Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 12, 2026

No incidents reported today.

Sep 11, 2026

Updox Fax
Resolved - This issue has been fully resolved, and all services are operational.
Sep 11, 13:44 EDT
Monitoring - We have deployed a fix for this issue and will monitor to ensure continued stability. We will provide an update if anything changes. Otherwise, we will resolve this alert shortly.
Sep 11, 12:36 EDT
Identified - Our Engineers have identified the issue and are now working on the fix. We will continue to keep you all posted as we continue to inch closer to a resolution.
Sep 11, 10:46 EDT
Investigating - We have identified an issue with outbound faxes through the portal or by using print-to-fax. Our Engineers are actively working on this matter, and we will provide updates as soon as one is available.
Sep 11, 09:45 EDT

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

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