All Systems Operational

About This Site

Welcome to the status page for Updox LLC.

If the Updox systems are experiencing an issue, a series of messages about the status and ongoing resolution will be broadcast from here. Subscribe today to get the alerts you need.

Please visit https://www.updox.com/support if you have further questions about this alert.

General maintenance is every Tuesday and Thursday between 9:00pm and 10:00pm ET, unless canceled. Interruption in service is not expected during these times.

Uptime over the past 90 days. View historical uptime.
Updox Operational
Appointment Reminders Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
96.99 % uptime
Today
Fax Operational
90 days ago
100.0 % uptime
Today
Forms Operational
90 days ago
100.0 % uptime
Today
SMS Text Messaging Operational
90 days ago
100.0 % uptime
Today
Forms Operational
90 days ago
100.0 % uptime
Today
Patient Portal Operational
Quick Send SMS - Text Messaging Operational
90 days ago
100.0 % uptime
Today
Updox Payments Operational
90 days ago
100.0 % uptime
Today
Video Chat Operational
90 days ago
100.0 % uptime
Today
Video Chat Operational
90 days ago
100.0 % uptime
Today
Video Chat SMS Invites Operational
90 days ago
100.0 % uptime
Today
Video Chat Email Invites Operational
90 days ago
100.0 % uptime
Today
3rd Party Services Operational
Amazing Charts Operational
Practice Fusion Operational
Updox Central Application Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Uptime
Fetching
Patient Portal Response Time
Fetching
Mar 6, 2026

No incidents reported today.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026
Updox Central Application
Resolved - This incident has been resolved.
Feb 25, 10:38 EST
Identified - Our team has determined the cause of the service interruption with the Updox Central Application and is working on a resolution. We will continue to post updates every 30 minutes. Thank you for your patience.
Feb 25, 09:49 EST
Investigating - Updox is experiencing a disruption in service with the Updox Central Application. Updox Central is unable to connect to the server. We are investigating the issue and will post updates every 30 minutes.
Feb 25, 09:06 EST
Feb 24, 2026
Inbox Slowness
Resolved - This incident has been resolved.
Feb 24, 14:32 EST
Monitoring - We have implemented a fix for the slowness issue and the issue is resolved. We will continue to monitor. If there are no additional occurrences, the status of this incident will be moved to resolved in 30 minutes.
Feb 24, 14:21 EST
Update - Our team continues to investigate the slowness within Updox and will continue to provide updates every 30 minutes. Thank you for your patience.
Feb 24, 13:26 EST
Investigating - Updox has identified that some users may experience slowness within Application. We are investigating the issue and will post updates every 30 minutes.
Feb 24, 13:02 EST
Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

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