All Systems Operational
About This Site
Welcome to the status page for Updox LLC.
If the Updox systems are experiencing an issue, a series of messages about the status and ongoing resolution will be broadcast from here. Subscribe today to get the alerts you need.
Please visit https://www.updox.com/support if you have further questions about this alert.
General maintenance is every Tuesday and Thursday between 9:00pm and 10:00pm ET, unless canceled. Interruption in service is not expected during these times.
Updox
Operational
myupdox.com
Fax
Operational
Patient Portal
Operational
Video Chat
Operational
Video Chat
Operational
Video Chat SMS Invites
Operational
SMS messages sent from the Video Chat application
Video Chat Email Invites
Operational
Appointment Reminders
Operational
Quick Send SMS - Text Messaging
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Updox Database Maintenance
Oct 3, 2023 21:00-22:30 EDT
Update -
Maintenance will now be performed on October 3rd 2023 from 9:00 PM to 10:30 PM ET, instead of September 26th 2023.
Sep 11, 2023 - 16:35 EDT
Sep 11, 2023 - 16:35 EDT
Scheduled -
The Updox Operations Team has identified a database maintenance window for 1.5 hours scheduled to start on October 3rd at 9:00 PM Eastern Time. The maintenance will be complete by 10:30 PM during our normal deploy window.
The Updox system and APIs may not be available for certain durations during this window.
We apologize for any inconvenience this may cause you and your customers, and we thank you for your understanding as we strive to provide the best service possible. If users continue to experience issues or delays once maintenance is complete, please contact support@updox.com.
Sep 08, 2023 - 10:30 EDT
The Updox system and APIs may not be available for certain durations during this window.
We apologize for any inconvenience this may cause you and your customers, and we thank you for your understanding as we strive to provide the best service possible. If users continue to experience issues or delays once maintenance is complete, please contact support@updox.com.
Sep 08, 2023 - 10:30 EDT