All Systems Operational

About This Site

Welcome to the status page for Updox LLC.

If the Updox systems are experiencing an issue, a series of messages about the status and ongoing resolution will be broadcast from here. Subscribe today to get the alerts you need.

Please visit https://www.updox.com/support if you have further questions about this alert.

General maintenance is every Tuesday and Thursday between 9:00pm and 10:00pm ET, unless canceled. Interruption in service is not expected during these times.

Uptime over the past 90 days. View historical uptime.
Updox Operational
Appointment Reminders Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Fax Operational
90 days ago
100.0 % uptime
Today
Forms Operational
90 days ago
100.0 % uptime
Today
SMS Text Messaging Operational
90 days ago
100.0 % uptime
Today
Forms Operational
90 days ago
100.0 % uptime
Today
Patient Portal Operational
Quick Send SMS - Text Messaging Operational
90 days ago
100.0 % uptime
Today
Updox Payments Operational
90 days ago
100.0 % uptime
Today
Video Chat Operational
90 days ago
100.0 % uptime
Today
Video Chat Operational
90 days ago
100.0 % uptime
Today
Video Chat SMS Invites Operational
90 days ago
100.0 % uptime
Today
Video Chat Email Invites Operational
90 days ago
100.0 % uptime
Today
3rd Party Services Operational
Amazing Charts Operational
Practice Fusion Operational
Updox Central Application Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 12, 2026

No incidents reported today.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 9, 21:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 21:00 EDT
Scheduled - The Updox operations team will be performing system maintenance beginning Thursday, July 9th, 2026, at 9:00 PM ET. During this time, the Updox system and APIs may experience a brief period of unavailability. The maintenance will conclude by Thursday, July 9th, 2026, at 9:30 PM ET. We apologize for any inconvenience and appreciate your understanding. If assistance is needed after the maintenance is complete, please email support@updox.com.
Jul 9, 15:25 EDT
Jul 8, 2026
Updox Fax
Resolved - This incident has been resolved.
Jul 8, 18:30 EDT
Monitoring - Our third-party fax vendor has communicated that the issue is resolved. We will continue to monitor. If there are no additional occurrences, the status of this incident will be moved to resolved in 30 minutes
Jul 8, 18:04 EDT
Update - Our third-party fax vendor has determined the cause of the disruption of service and is working on a resolution. We will continue to post updates as they are available.
Jul 8, 17:03 EDT
Update - Our team is in communication with our third-party fax vendor and they continue to investigate the issue. We will continue to provide updates as they are available.
Jul 8, 16:09 EDT
Identified - Updox is aware that our third-party fax vendor has reported a disruption of service. Some customers may experience delays in sending and receiving faxes. We are partnering with our fax vendor and will continue to provide updates as they are available.
Jul 8, 15:17 EDT
Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

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