Service Disruption

Incident Report for Updox

Resolved

This incident has been resolved.
Posted Feb 27, 2025 - 12:22 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 27, 2025 - 12:10 EST

Identified

Updox is experiencing a disruption in service. Users may notice loss of functionality and documents not loading. We are investigating the issue and will post updates every 30 minutes.
Posted Feb 27, 2025 - 11:58 EST
This incident affected: Updox, Fax, and Quick Send SMS - Text Messaging.