Updox Fax

Incident Report for Updox

Resolved

This issue has been fully resolved, and all services are operational.
Posted Sep 11, 2026 - 13:44 EDT

Monitoring

We have deployed a fix for this issue and will monitor to ensure continued stability. We will provide an update if anything changes. Otherwise, we will resolve this alert shortly.
Posted Sep 11, 2026 - 12:36 EDT

Identified

Our Engineers have identified the issue and are now working on the fix. We will continue to keep you all posted as we continue to inch closer to a resolution.
Posted Sep 11, 2026 - 10:46 EDT

Investigating

We have identified an issue with outbound faxes through the portal or by using print-to-fax. Our Engineers are actively working on this matter, and we will provide updates as soon as one is available.
Posted Sep 11, 2026 - 09:45 EDT
This incident affected: Updox and Fax.