Degraded Performance

Incident Report for Updox

Resolved

We have implemented a fix for the slowness and the issue is resolved. We will continue to monitor. If you need further assistance, please visit https://www.updox.com/support/ and click the blue icon in the lower right to chat with support.

Posted Jul 09, 2024 - 11:07 EDT

Monitoring

We have implemented a fix for the slowness and the issue is resolved. We will continue to monitor. If there are no additional occurrences, the status of this incident will be moved to resolved in 30 minutes.

Posted Jul 09, 2024 - 10:52 EDT

Update

Our team continues to investigate the slowness within Updox and will continue to provide updates every 30 minutes. Thank you for your patience.

Posted Jul 09, 2024 - 10:29 EDT

Identified

We have identified that some users may experience slowness within Updox. We are investigating the issue and will post updates every 30 minutes.

Posted Jul 09, 2024 - 09:57 EDT

This incident affected: Updox.