This incident has been resolved. If you need further assistance, please login to Updox and click on Help (in the lower right corner) to start a live chat or email support@updox.com.
Posted Nov 11, 2025 - 10:38 EST
Update
Our team is in communication with Amazing Charts and we continue to partner with them to investigate the issue. We will provide updates as they are available.
Posted Nov 11, 2025 - 07:52 EST
Update
Our team is in communication with Amazing Charts and we continue to partner with them to investigate the issue. We will provide updates as they are available.
Posted Nov 10, 2025 - 16:08 EST
Investigating
Updox is experiencing a disruption in service for a subset of users. Amazing Charts users may not be able to access the Updox application, as well as send items to Patient Portal. We are partnering with Amazing Charts to investigate the issue and we will continue to provide updates as they are available.
Posted Nov 07, 2025 - 15:39 EST
This incident affected: Updox and 3rd Party Services (Amazing Charts).