Video Chat Unavailable

Incident Report for Updox

Resolved

A fix has been implemented and this incident is resolved.
We sincerely apologize for any impact this caused to you and your business.
If you require further assistance, please visit https://www.updox.com/support/.

Posted Dec 20, 2023 - 12:34 EST

Monitoring

A fix has been implemented and we are monitoring results
We sincerely apologize for any impact this caused to you and your business.
If you require further assistance, please visit https://www.updox.com/support/.

Posted Dec 20, 2023 - 12:28 EST

Identified

Our technical operations team has identified an issue impacting Video Chat. Users are unable to access Video Chat at this time. We are working to restore the service as quickly as possible.
We sincerely apologize for any inconvenience this causes to your business and will keep you updated on our progress.

Posted Dec 20, 2023 - 11:36 EST

This incident affected: Video Chat (Video Chat).