Slowness and Severely Degraded Performance
Incident Report for Updox
Resolved
This incident has been resolved.
Posted Apr 18, 2024 - 16:43 EDT
Update
We have implemented a fix for the disruption in service and the issue is resolved. All systems are operational at this time. We will continue to monitor.
Posted Apr 18, 2024 - 15:18 EDT
Monitoring
We have implemented a fix for the disruption in service and the issue is resolved. All systems are operational at this time. We will continue to monitor. If there are no additional occurrences, the status of this incident will be moved to resolved in 30 minutes.
Posted Apr 18, 2024 - 14:43 EDT
Update
Updox has identified that some users may experience slowness within the Updox inbox. We are investigating the issue and will post updates every 30 minutes.
Posted Apr 18, 2024 - 13:46 EDT
Identified
Updox has identified that some users may experience slowness within the Updox inbox. We are investigating the issue and will post updates every 30 minutes.
Posted Apr 18, 2024 - 12:59 EDT
Monitoring
We have implemented a fix for the disruption in service and the issue is resolved. All systems are operational at this time. We will continue to monitor. If there are no additional occurrences, the status of this incident will be moved to resolved in 30 minutes.
Posted Apr 18, 2024 - 12:35 EDT
Update
Updox is experiencing a disruption in service. Users may not be able to access multiple functions within the Updox UI and may not be able to login. We are investigating the issue and will post updates every 30 minutes.
Posted Apr 18, 2024 - 11:58 EDT
Identified
Updox has identified that some users may experience slowness within the Updox inbox. We are investigating the issue and will post updates every 30 minutes.
Posted Apr 18, 2024 - 11:06 EDT
This incident affected: Updox, Fax and Video Chat (Video Chat).