Datacenter Expansion

Scheduled Maintenance Report for Updox

Completed

The scheduled maintenance has been completed.

Posted Sep 28, 2021 - 09:17 EDT

Scheduled

Updox operations will be performing datacenter maintenance on the 26th of September at 4:00 AM EST. We will be expanding the range of IP addresses our system uses. This maintenance will not require downtime, but may impact any customers who whitelist our IP addresses.

Currently our provided services are 198.167.186.192/27
On September 26th we will be expanding to 198.167.186.224/27

If you whitelist our services please make sure you have added these addresses prior to September 26, 2021.

If you have any questions please contact support@updox.com or visit updox.com/support and click on the blue chat icon in the lower right corner to chat with a live-chat representative, Monday - Friday 8am - 6pm ET.

Posted Aug 31, 2021 - 08:53 EDT

This scheduled maintenance affected: Updox and Patient Portal.