All Systems Operational
Updox ? Operational
Patient Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Uptime
Fetching
Patient Portal Response Time
Fetching
Past Incidents
Dec 5, 2021

No incidents reported today.

Dec 4, 2021
Completed - The scheduled maintenance has been completed.
Dec 4, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 04:00 EST
Scheduled - The morning of Saturday December 4, 2021 we will be performing a four-hour scheduled maintenance at our Data Center beginning at 4am EST and concluding at 8am EST. Updox will be unavailable during this time.

We appreciate your patience as we make improvements to the Updox system.
Nov 23, 10:08 EST
Dec 3, 2021
Resolved - This incident has been resolved.
Dec 3, 10:58 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 3, 08:56 EST
Identified - Our Engineering team has identified an issue that is causing errors when sending faxes or importing to the EHR. Further maintenance will be done this evening to mitigate the errors.
If you do receive an error message, please try re-sending the fax or import.

We apologize for any impact this causes to your business and will keep you updated on our progress.
Dec 2, 17:04 EST
Dec 2, 2021
Dec 1, 2021

No incidents reported.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021
Completed - The scheduled maintenance has been completed.
Nov 28, 06:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 04:02 EST
Scheduled - This Sunday November 28, 2021 we will be performing a two-hour scheduled maintenance at our Data Center beginning at 4am EST and concluding at 6am EST. Updox will be unavailable during this time.

We appreciate your patience as we make improvements to the Updox system.
Nov 22, 17:35 EST
Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.