Identified - At this time, all of yesterday’s appointment reminders have been processed and today’s appointment reminders are in process, but may be delayed.
Engineering will be making improvements in the near future. We will update the status as we have more information.
Jul 28, 12:56 EDT
Investigating - Our Engineers have identified and are currently investigating an issue that is preventing the delivery of some appointment reminders.
We apologize for any inconvenience this may cause. If you have any questions or concerns, please visit http://updox.com/support and click on the blue icon in the lower right corner to start a live-chat with our support team.
Jul 27, 10:55 EDT
Updox ? Partial Outage
Patient Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Uptime
Fetching
Patient Portal Response Time
Fetching
Past Incidents
Jul 29, 2021

No incidents reported today.

Jul 28, 2021

Unresolved incident: Delivery of Appointment Reminders.

Jul 27, 2021
Jul 26, 2021

No incidents reported.

Jul 25, 2021
Completed - The scheduled maintenance has been completed.
Jul 25, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 04:00 EDT
Scheduled - This Sunday July 25, 2021 we will be performing a two-hour scheduled maintenance at our Data Center beginning at 4am EDT and concluding at 6am EDT. Updox will be unavailable during this time.

We appreciate your patience as we make improvements to the Updox system.
Jul 22, 17:17 EDT
Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

Jul 15, 2021

No incidents reported.