A fix has been implemented by our carrier partner and we are monitoring the results.
Posted Jan 14, 2022 - 17:15 EST
Update
We are currently experiencing delays with Video Chat invites sent via text message and Secure Text. Our Team is working with our carrier partner to resolve the issue. In the meantime, you may send Video Chat invites via email. We apologize for any inconvenience this causes and will keep you updated on our progress.
Posted Jan 14, 2022 - 10:53 EST
Investigating
We are currently experiencing delays with Video Chat invites sent via text message. Our Team is working with our carrier partner to resolve the issue. In the meantime, you may send Video Chat invites via email.