All Systems Operational

About This Site

Welcome to the status page for Updox LLC.

If the Updox systems are experiencing an issue, a series of messages about the status and ongoing resolution will be broadcast from here. Subscribe today to get the alerts you need.

Please visit https://www.updox.com/support if you have further questions about this alert.

General maintenance is every Tuesday and Thursday between 9:00pm and 10:00pm ET, unless canceled. Interruption in service is not expected during these times.

Updox ? Operational
Fax Operational
90 days ago
99.99 % uptime
Today
Patient Portal Operational
Video Chat Operational
90 days ago
99.99 % uptime
Today
Video Chat Operational
90 days ago
99.99 % uptime
Today
Video Chat SMS Invites ? Operational
90 days ago
100.0 % uptime
Today
Video Chat Email Invites Operational
90 days ago
100.0 % uptime
Today
Appointment Reminders Operational
90 days ago
100.0 % uptime
Today
Quick Send SMS - Text Messaging Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Data Center Maintenance Sep 4, 2025 22:00 - Sep 5, 2025 04:00 EDT

Scheduled maintenance will be performed at our data centers starting Thursday, September 4, 2025, at 10:00 PM ET. The maintenance is expected to last 6 hours and will conclude on Friday, September 5, 2025, at 4:00 AM ET.
During this time, we do not anticipate service disruptions. However, there may be brief periods of downtime or reduced performance.
Thank you for your patience and understanding as we work to improve our systems.

If assistance is needed, please email support@updox.com.

Posted on Aug 29, 2025 - 11:01 EDT
Uptime
Fetching
Patient Portal Response Time
Fetching
Sep 2, 2025

No incidents reported today.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.