All Systems Operational

About This Site

Welcome to the status page for Updox LLC.

If the Updox systems are experiencing an issue, a series of messages about the status and ongoing resolution will be broadcast from here. Subscribe today to get the alerts you need.

Please visit https://www.updox.com/support if you have further questions about this alert.

General maintenance is every Tuesday and Thursday between 9:00pm and 10:00pm ET, unless canceled. Interruption in service is not expected during these times.

Updox ? Operational
Fax Operational
90 days ago
99.94 % uptime
Today
Patient Portal Operational
Video Chat Operational
90 days ago
99.96 % uptime
Today
Video Chat Operational
90 days ago
99.96 % uptime
Today
Video Chat SMS Invites ? Operational
90 days ago
99.96 % uptime
Today
Video Chat Email Invites Operational
90 days ago
99.96 % uptime
Today
Appointment Reminders Operational
90 days ago
99.96 % uptime
Today
Quick Send SMS - Text Messaging Operational
90 days ago
99.95 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Uptime
Fetching
Patient Portal Response Time
Fetching
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025
Resolved - This incident has been resolved.
Apr 24, 11:46 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 24, 11:35 EDT
Identified - Updox is experiencing a disruption in service. The inbox may be unavailable. We are investigating the issue and will post updates every 30 minutes. We appreciate your patience as we work to restore functionality.
Apr 24, 11:28 EDT
Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.