All Systems Operational

About This Site

Welcome to the status page for Updox LLC.

If the Updox systems are experiencing an issue, a series of messages about the status and ongoing resolution will be broadcast from here. Subscribe today to get the alerts you need.

Please visit https://www.updox.com/support if you have further questions about this alert.

General maintenance is every Tuesday and Thursday between 9:00pm and 10:00pm ET, unless canceled. Interruption in service is not expected during these times.

Updox Operational
Fax Operational
90 days ago
99.98 % uptime
Today
Patient Portal Operational
Video Chat Operational
90 days ago
99.99 % uptime
Today
Video Chat Operational
90 days ago
99.98 % uptime
Today
Video Chat SMS Invites Operational
90 days ago
100.0 % uptime
Today
Video Chat Email Invites Operational
90 days ago
100.0 % uptime
Today
Appointment Reminders Operational
90 days ago
100.0 % uptime
Today
Quick Send SMS - Text Messaging Operational
90 days ago
99.89 % uptime
Today
3rd Party Services Operational
Amazing Charts Operational
Practice Fusion Operational
Updox Payments Operational
90 days ago
99.62 % uptime
Today
Forms Operational
90 days ago
99.81 % uptime
Today
SMS Text Messaging Operational
90 days ago
99.62 % uptime
Today
Forms Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Uptime
Fetching
Patient Portal Response Time
Fetching
Dec 8, 2025

No incidents reported today.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025
Resolved - This incident has been resolved.
Nov 25, 16:29 EST
Identified - We are currently unable to receive support requests via voicemail. For the fastest way to reach support, please click on Help from the lower right corner of your Updox inbox to start a live chat. Otherwise, please email support@updox.com.
Your patience is appreciated as we work to restore our voicemail.

Nov 25, 09:54 EST
Nov 24, 2025

No incidents reported.