All Systems Operational

About This Site

Welcome to the status page for Updox LLC.

If the Updox systems are experiencing an issue, a series of messages about the status and ongoing resolution will be broadcast from here. Subscribe today to get the alerts you need.

Please visit https://www.updox.com/support if you have further questions about this alert.

General maintenance is every Tuesday and Thursday between 9:00pm and 10:00pm ET, unless canceled. Interruption in service is not expected during these times.

Updox Operational
Appointment Reminders Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
96.99 % uptime
Today
Fax Operational
90 days ago
99.98 % uptime
Today
Forms Operational
90 days ago
99.93 % uptime
Today
SMS Text Messaging Operational
90 days ago
99.86 % uptime
Today
Forms Operational
90 days ago
100.0 % uptime
Today
Patient Portal Operational
Quick Send SMS - Text Messaging Operational
90 days ago
99.89 % uptime
Today
Updox Payments Operational
90 days ago
99.86 % uptime
Today
Video Chat Operational
90 days ago
99.99 % uptime
Today
Video Chat Operational
90 days ago
99.98 % uptime
Today
Video Chat SMS Invites Operational
90 days ago
100.0 % uptime
Today
Video Chat Email Invites Operational
90 days ago
100.0 % uptime
Today
3rd Party Services Operational
Amazing Charts Operational
Practice Fusion Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Uptime
Fetching
Patient Portal Response Time
Fetching
Jan 16, 2026

No incidents reported today.

Jan 15, 2026

No incidents reported.

Jan 14, 2026
Resolved - This incident has been resolved.
Jan 14, 15:31 EST
Monitoring - We have implemented a fix for the outage and the issue is resolved. All systems are operational at this time. We will continue to monitor. If there are no additional occurrences, the status of this incident will be moved to resolved in 30 minutes.
Jan 14, 15:06 EST
Investigating - Updox is experiencing a disruption in service with the inbox and other document folders. Users will see a 'search error' or a blank screen and may not be able to search the address book. We are investigating the issue and will post updates every 30 minutes.
Jan 14, 14:30 EST
Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.